Start a project ع
Start a project

contact.chokri@gmail.com

All expertise

Case study · Entrepreneurship & innovation · Saudi Arabia · 2023

From a Specialized Methodology to an Experience Entrepreneurs Could Understand

A Saudi entrepreneurship and innovation initiative that turned a specialized methodology and scattered program outputs into a clear digital experience for understanding the journey, the expectations, and the potential outcomes.

SectorEntrepreneurship & innovation
CountrySaudi Arabia
Year2023
My roleDigital Experience & UX Consultant
Type of workDigital experience & programme material

Client identity and visual materials are kept confidential. Selected visuals are presented for illustrative purposes only.

01 — Context

A Saudi entrepreneurship and innovation initiative offering programs that help participants move from an initial idea to a project or product that can be tested. The programs follow a structured journey covering idea generation, design thinking, validation, prototyping, experimentation, launch, and operation.

The methodology itself was well established and based on internationally recognized practices. The challenge was making it understandable to an audience that was not necessarily familiar with its terminology. For someone seeing terms such as “validation,” “prototype,” or “design thinking” for the first time, it was not always clear what they would actually do, whether the program was right for them, or what they would leave with at the end.

The work focused on turning the methodology into a digital experience that explained the program in terms closer to how participants think and make decisions, while also creating a consistent system for program pages, supporting materials, reports, and presentations that could evolve across different cohorts and versions of the initiative.

02 — The problem

The same questions came up before almost every registration: What will I actually do week by week? Do I need to have an idea already, or is developing the idea part of the program? And what will I have at the end?

The website did not answer these questions directly. Program pages described the stages through the language of the methodology rather than explaining what the participant would actually experience. For someone who had never built a project or product before, it was difficult to understand whether a particular stage was a workshop, an assignment, or a tangible output they would carry into the next stage.

Information was also spread across program pages, registration pages, social media, reports, and presentations. Some of the strongest evidence of the programs’ value, such as prototypes and projects created by previous participants, existed in internal files that prospective participants never saw.

The initiative therefore had a strong methodology and a real track record of participant outputs, but the digital experience was not communicating that value with the same clarity.

03 — What I did

I rebuilt the program experience around the actual stages participants go through, while translating the methodology into language they could understand before becoming familiar with its terminology. Each stage clearly explained what the participant would do, what they would produce, and how they would move to the next step. The methodology remained present, but it came after the practical explanation rather than replacing it.

I also brought the entry questions to the beginning of the experience. Each program made it clear who it was for, whether participants needed an existing idea, and what they needed to know before starting. This made the decision to register more straightforward and reduced the need to search elsewhere for basic answers.

The outputs of the programs were also brought forward in the experience. Prototypes, projects, and previous participant work became part of how the programs were presented rather than something hidden at the end. The methodology explained how the journey worked, while the outputs showed where that journey could lead.

At the broader digital-system level, I brought program pages, registration, communications, reports, and presentations into a more consistent structure and visual language. Instead of rebuilding the experience from scratch for every new cycle, each version could build on an established system and adapt as the programs evolved.

The work also extended to interfaces, reports, presentations, and communication materials for programs that continued over several years, maintaining consistency across different cohorts while allowing the content and program structure to develop.

Information architecture Programme content Interface design Reports and presentations

04 — Result

The program experience became clearer for prospective participants, allowing them to understand what they would enter, what they would do, and what they could leave with without needing prior knowledge of entrepreneurship and innovation methodologies.

The team also became less dependent on individual explanations to answer recurring questions before registration, while the program pages and supporting materials became more effective at communicating the value of the initiative independently.

The initiative’s track record also became part of the digital experience. Outputs that had previously remained in internal files could now be presented to prospective participants, partners, and supporting organizations, turning previous achievements from an internal archive into visible evidence of what the programs could produce.

Start a Project

Have a project in mind? Let's talk about what you need.

Whether you are defining a new digital product, improving an existing experience, building a website, or need support with a specific digital project, send me a brief overview and I'll suggest the best way forward.

A short brief is enough to start. I'll get back to you within two working days.

Your email is used only to reply to this message.

Direct

What happens next

  • I read the brief and reply within two working days
  • A 30-minute call to understand the situation
  • A written proposal with scope and a fixed price
Download CV